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FAQFAQ

Frequently Asked Questions (FAQ)


Q: What is the difference between the Standard version, Full Access version and Site License?

A: The Standard version is virtually the same as the demo except there is no restriction on the number of records created and all annoying reminder screens removed.

The Full Access version, which requires a copy of FileMaker Pro, is an unlocked copy and allows access to create or modify any fields, layouts or scripts to meet your own needs.

The Site License is a single license to cover registering a product for a single physical location like an office or building.

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Q: What is the difference between the demo versions and the registered versions?

A: The demo versions of our products are fully functional. They contain the same features at the registered versions of our products. The only difference is our demo versions are limited to only 25 records. Purchasing the registered version will remove this limitation.

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Q: Do you take orders via the telephone?

A: Yes.

Phone order taken 24 hours a day, 7 days a week

Please see the Buy Now page for information on all ordering options including telephone orders.

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Q: Is there a way we could make our own reports in Computer Admin and are there fields that we could set to our own needs?

A: With a copy of FileMaker Pro (available from www.filemaker.com) and the Full Access version of Computer Admin you can add/delete or modify all layouts, scripts, buttons and fields and more.

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Q: How do I upgrade to the latest version of Computer Admin? Is there anything special I need to do, or more importantly, not do?

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Upgrading from version 2.0 or later

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1. Make a backup of your original files.
2. Make sure your old files are closed.
3. Open Computer Admin Pro (or Lite) and click the "Prefs" button near the top of the screen.
4. Select the tab labeled "Tools"
5. Click the button named "Import data from Computer Admin 2.2"
6. Follow the onscreen prompts.

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Q: Is there a phone number to call for information and for tech support?

A: Phone support is at (912) 354-0861 however Email is the preferred route for troubleshooting or bug reports. Email questions to Email info@chickengirl.com or bugs@chickengirl.com.

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Q: Is there a way for multiple users to access/update the database at the same time?

A: Currently the only way to network the files is to have a copy of FileMaker Pro on each machine needing access to the files.

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Q: Can we just drop the Computer Admin files on our FileMaker Server?

A: Yes. Computer Admin will work in your current FileMaker Server v. 3 or v. 5.

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